Update Log for portal.dns.business
DNS Gateway
Upcoming price adjustment for .COM domains due to a recent announcement from the Registry, effective September 1st, 2024.
New Pricing
- Create:$12.50 (up from $11.80)
- Renew $12.50 (up from $11.80)
- Transfer:$12.50 (up from $11.80)
An email notification was sent on August 6th.
Should you have any questions or require assistance, our support team is readily available to help.
[Essential]
We will be conducting essential maintenance on our network infrastructure on Thursday, 18th July 2024.
Planned Start: 18 July 2024, 05:30 UTC +2
Planned End: 18 July 2024, 06:30 UTC +2
While the maintenance is anticipated to last 20 minutes, we have allocated a 1-hour window to account for any unexpected issues.
During this time, most services, including EPP connectivity, Registrar Portal access, and WHOIS availability, will be affected.
Affected services
Registry Website, Registrar Portal, OT&E System, EPP System, DNS, Whois/RDAP
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The .mu domain name is the country code top-level domain (ccTLD) for Mauritius. It is commonly used by individuals, businesses, and organizations located in or associated with Mauritius. The .mu domain name can also be used as a creative and catchy alternative for music-related websites, as "mu" is a common abbreviation for music.
For pricing and availability checks please see https://gateway.africa/domain?tld=mu
Dear Reseller Partner,
On April 15th, we were informed by CentralNic about a potential incident involving a third-party data processing provider. CentralNic is currently investigating the matter. As a precautionary step, they have advised resetting account passwords and changing AuthCodes. The affected zones can be viewed here.
We have already taken action by implementing these changes as of April 16th, rendering the old AuthCodes invalid. You may need to update the information on your systems accordingly.
We will keep you informed, should we get further information.
On 1 May 2024, we will modify the domain lock feature to solely apply the clientTransferProhibited status. At present, it also enforces clientUpdateProhibited, leading to complications for certain resellers. After thorough investigation, it has been determined that the standard procedure is to solely implement the clientTransferProhibited status with domain lock. Any domains currently displaying both statuses will be adjusted to only indicate clientTransferProhibited on 1 May 2024. If you have any queries, please feel free to reach out.
We will be conducting urgent maintenance on our network infrastructure on Tuesday, February 13, 2024.
Planned start: February 13, 2024, 07:30 UTC +2
Planned end: February 13, 2024, 09:30 UTC +2
While the maintenance is expected to take 15 minutes, we have allocated a 2-hour window to account for any unforeseen issues.
During this time, most services, including EPP connectivity, Registrar Portal access, and WHOIS availability, will be affected.
Please be aware that there may be intermittent network loss as we restart networking equipment after the updates.
The ZA.COM registry announced a price increase effective 21 November 2023. As a result, the standard cost for registrations, renewals and transfers for .ZA.COM will be $264.
Current pricing is available here.
It's important to note that DNSSEC transfers can be more complex and may require additional coordination with both the current and new registrars. It's recommended to consult the documentation or support provided by your specific registrar for detailed instructions on transferring DNSSEC-signed domains.
Please review the help content to assist you with dnssec-signed domain transfers.
Tucows Registry confirmed that they have cancelled the planned migration due to technical difficulties. The .cloud provisioning is now back with GoDaddy Registry for the time being.
The upstream Registry has had a price increase on a number of extensions. Please review the new pricing online here https://gateway.africa/pricing, pdf document or csv file.
The affected zones can be found in the attached file (ID zone_list.csv).
If you have any questions please let us know.
Please note that .cloud is migrating to a new registry. Until the migration is complete no new .cloud registrations and renewals on existing .cloud domains will be possible. As soon as the migration and onboarding is complete we will post an update here. No .cloud domains on our Gateway system need to be renewed in 2023.
Please note that our system is currently dealing with an issue for domain creates where a domain create fails to list the domain on your account. Our engineers are currently working on this issue. This problem is intermittent and only affects certain transactions. As soon as we have an update we will post it here and on our status page.
[ RESOLVED ]
Please note that there will be a price increase on the .com domain which will come into effect on 1 September 2023. This increase is due to upstream registry price increases.
.com (create, renew, transfer)
$11.30 (increase of $0.80c on renew and transfer)
There will be no differentiation on .com create, renew and transfer fees as of 1 September.
An important payment assertion issue and an XSS security issue have been identified that affect all versions of WHMCS.
We have published new releases for active and LTS versions of WHMCS (v8.7 and v8.6) as well as a patch for EOL version v8.5. Patches will not be released for any earlier versions of WHMCS.
These issues were reported via our Security Bounty Program. Further details about these issues will not be disclosed at this time.
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What should I do?
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You should update WHMCS, either manually or using the Automatic Updater, as soon as possible. We recommend using the Automatic Updater.
See https://blog.whmcs.com/133735/security-update-2023-06-20 for more info.
Resolved
We can confirm this is issue is now resolved.
June 15, 2023 · 08:27
https://status.dns.business/incidents/136706
Monitoring
Issues have been resolved, we will continue monitoring closely.
June 14, 2023 · 13:06
We are experiencing issues caused by a backlog of timer events. This is causing some users to have timeout messages. Our engineers are addressing the issue.
June 14, 2023 · 10:26
Please see your inboxes for a notification concerning price updates which will be implemented on 12 June.
If you did not receive the email you can view it online here.
Please also note the following:
1. Passthrough fees remain unchanged for Registrars who are accredited with ZACR, Registry Africa and Verisign, et. al who are using Gateway.
2. The year indicated in the mailer is incorrect, the effective date is 12 June 2023.
Do you know about our Gateway Passthrough service?
Read about it here https://gateway.africa/c/passthrough.
Contact us if you have any questions or would like a call to discuss options.
https://gateway.africa/domain?tld=cam
February 15th, 2023 – February 15th, 2024
All new registrations recorded during the promotional dates above will be billed to your account at $2.00 for the first year of registration.
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Time: 20h00 - 21h00 SAST
Multiple systems will be offline for much needed database upgrades. Systems that will be affected are COZA Legacy, Registrar Portal (DNS and ZACR), city gTLDs, Billing systems and the ZA registries.
Downtime is expected to last for 1 hour.
Subscribe to updates https://status.dns.business/incidents/114288
Scheduled
DATE: Sunday, December 11, 2022
TIME FRAME: 0100 - 0500 UTC
DURATION: 4 hours AVAILABILITY: .COM/.NET SRS production environment will be taken offline
Verisign plans to change the IP addresses associated with the server names used for EPP access to the OT&E and Production SRS environments.
